I had a non-refundable booking for Apr 2020.
But because of the travel restrictions for Coronavirus we could not travel to Turkey.
The hotel kindly agreed to let us cancel the booking with no charges at all.
They were really really kind. I got a full refund for the booking. They are so understanding and absolutely amazing.
They must have lost so much business because of this pandemic.
And even at such a difficult time they did not think twice before accommodating my cancellation request. Thank you so much. We will surely stay here when this pandemic ends.